Frequently Asked Questions 2014 Tostitos Fiesta Bowl Game Tickets

Why should I buy bowl tickets directly from UCF Athletics?

  1. Bowl ticket revenue goes to UCF Athletics. Purchasing bowl tickets from UCF directly supports student-athlete resources that create more memorable moments like a Tostitos Fiesta Bowl berth!
  2. With many secondary market sellers and scalpers, buying bowl tickets directly from UCF Athletics guarantees a secure, authentic bowl ticket.
  3. Purchase your Tostitos Fiesta Bowl tickets directly from UCF Athletics and receive an exclusive 2014 UCF Football Tostitos Fiesta Bowl poster. 2013 or 2014 season tickets holders and Golden Knights Club (GKC) donors also receive a 2013 UCF Football commemorative season ticket sheet of each game (note: one gift each per account; season ticket sheet and poster offer can be redeemed with a voucher at the official UCF Athletics headquarters at the Fairmont Scottsdale Princess hotel or UCF Alumni official tailgate party on Jan. 1st). Commemorative season ticket and/or poster redemption is also available at UCF Men's basketball home games versus SMU (Jan. 18th) or Memphis (Jan. 29th).
  4. Sit with the Black and Gold in UCF's official seating sections.
  5. Build UCF's brand with a large, unified following in front of a primetime national television audience.

Do football season ticket holders & GKC donors get seats allocated before the general public?
Yes, 2013 or 2014 UCF football season ticket holders and/or GKC donors who order by the Wednesday, December 11th deadline will have seats allocated in the best available sections prior to the general public.

How are bowl game seat locations determined?
Ticket allocations for bowl games are filled by the GKC priority point ranking. For GKC priority point information call 407-823-2086.

How many bowl tickets can I purchase?
We are placing no quantity ticket limits on Tostitos Fiesta Bowl tickets ordered. However, the first eight (8) tickets ordered will be based on your GKC priority point ranking. If demand for tickets exceeds the supply allotted to the University, we will make every effort to accommodate as many fans as possible.

After the bowl game priority period ends on December 11th, all season ticket holders and GKC donors will be notified of the number of bowl tickets allocated to them.

Am I guaranteed the seat location I order?
No. All ticket requests are subject to GKC priority and availability. UCF reserves the right to fill your order with a lower price ticket if supply at requested price point is sold out.

How do my friends and I sit together?
For season ticket holders who would like to reserve seats with other accounts, please indicate your personal preference at time of initial request (note: seat locations will be assigned at the priority point level of the lowest account holder).

When is my credit card charged?
Bowl game ticket orders during the presale period reserves your Tostitos Fiesta Bowl order. Your credit card will be charged December 11th. Orders placed on or after Dec. 11th will be charged at the time of purchase.

Are there Tostitos Fiesta Bowl ticket refunds or exchanges?
No. All ticket sales are final.

How will I get my bowl game tickets?
Bowl game tickets are shipped via UPS. Tickets ordered by December 20th will be shipped via UPS. Tickets ordered on or after December 20th will be available for pick up at the official UCF Athletics headquarters at the Fairmont Scottsdale Princess hotel (7575 E. Princess Dr., Scottsdale, 85255) or UCF's Tostitos Fiesta Bowl will-call (gate 2) beginning at 9am on gameday (valid driver's license of account holder required for pick-up).

As a season ticket holder or GKC donor who purchased Fiesta Bowl tickets directly from UCF Athletics, how will I get my exclusive UCF Football commemorative season ticket sheet and bowl poster?
Commemorative season ticket sheet (celebrating each game) and/or poster offer can be redeemed with a voucher at the official UCF Athletics headquarters at the Fairmont Scottsdale Princess hotel (7575 E. Princess Dr., Scottsdale, 85255) or UCF Alumni Official tailgate party on Jan. 1st. Commemorative season ticket and/or poster redemption is also available at UCF Men's basketball home games versus SMU (Jan. 18th) or Memphis (Jan. 29th).

As a fan who purchased Fiesta Bowl tickets directly from UCF Athletics, how will I get my exclusive UCF Football bowl poster?
Exclusive bowl poster offer can be redeemed with a voucher at the official UCF Athletics headquarters at the Fairmont Scottsdale Princess hotel (7575 E. Princess Dr., Scottsdale, 85255) or UCF Alumni Official tailgate party on Jan 1st. Poster redemption is also available at UCF Men's basketball home games versus SMU (Jan. 18th) or Memphis (Jan. 29th).

Who is the Official UCF Bowl Tour Company for UCF Fans?
The Knights are headed to Arizona for the Tostitos Fiesta Bowl. In association with UCF Athletics and the UCF Alumni Association, Anthony Travel is offering hotel accommodations at the Official UCF Fiesta Bowl Alumni/Fan Hotel. Anthony Travel also offers airfare and car rental assistance. Learn More >

Is there an official UCF Athletics headquarters?
Yes. The headquarters is located at the Fairmont Scottsdale Princess hotel (7575 E. Princess Dr., Scottsdale, 85255). Headquarter services include: bowl ticket will-call, bowl ticket gift redemption and general customer service questions. The headquarters will be open: December 30th - December 31st, 9am - 5pm

Is there a Fiesta Bowl schedule of events for UCF fans?
Yes. For details soon visit ucfalumni.com/fiestabowl.

Where can I find parking and University of Phoenix Stadium information?
Parking passes are $30 per standard vehicle. Parking passes must be claimed by January 2, 2014, at the Fiesta Bowl Ticket Office in Scottsdale. Parking passes cannot be claimed at Will Call on game day.

For details and to purchase parking in advance, click here.

What is the price for UCF students?
Current UCF students with a valid UCF ID card may purchase a $105 discounted ticket. All student ID's and enrollment status will be verified before issuing tickets. Student guest tickets (max of one) are $105 each.

How can I pay for student tickets?
Credit card is the only method of accepted payment. UCF Athletics accepts: VISA, MasterCard, Discover or American Express debit or credit cards.

When a UCF student orders a bowl ticket will he/she receive a voucher or hard ticket?
All students will receive a hard ticket (admission is not on your UCF ID card). Students pick up tickets in Glendale at either the official UCF Athletics headquarters (Fairmont Scottsdale Princess hotel, 7575 E. Princess Dr., Scottsdale, 85255) or at gate 2 of the University of Phoenix Stadium on gameday. Will-call opens at 9am on gameday. Only students with ID who purchased the bowl ticket(s) may pick-up (no transfers allowed).

Do students receive a bowl ticket gift?
Yes. Students who purchased Fiesta Bowl tickets directly from UCF Athletics, will get an exclusive UCF Football bowl poster. Exclusive bowl poster offer can be redeemed with a valid ID at the official UCF Athletics headquarters (Fairmont Scottsdale Princess hotel (7575 E. Princess Dr., Scottsdale, 85255) or UCF Alumni Official tailgate party on gameday.

Can UCF student groups get seats together?
Yes. Student groups of 20+ people may call the UCF Athletics Ticket Office at 407-UCF-1000 for instructions on securing group tickets. Group leader (with valid ID) on the ticket account should pick up tickets for the entire group. Group ticket pick up can be done in Glendale at either the official UCF Athletics headquarters (Fairmont Scottsdale Princess hotel (7575 E. Princess Dr., Scottsdale, 85255) or at gate 2 of the University of Phoenix Stadium on gameday. Will-call opens at 9am on gameday.

Students in groups of less than 20 should pick up their tickets at the same time in Glendale.

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